We think that this backup solution will meet the needs of many people and so packaged the solution into 2 easy, pay as you go, plans.

For $1 per GB per month, you get unlimited upload and download to backup and store you data.
If you need more than 10 GB, cost per GB goes down to $0.70 per month, still with unlimited upload and download.

Access speed is relatively good from China (server is in US, we are using it for our own China servers) and we would be happy to setup a test account for serious customers who wants to try out.

Of course, there are free storage services around and there are dozens of storage services that cost more or less than ours.

As mentioned, we had been looking for backup storage ourselves and what we found met our requirements. So what we believe to be the value of our backup storage service is as follows:

• Use any backup tool, open source or commercial. You do not have to download and install a specific software to work with the storage. No proprietary backup format to lock you in as well. 
• Support any way you transfer – FTP, SFTP, rsync, webDAV,
• No large storage commitment, why buy 20G with you only need 2G?
• No billing for upload and download. This can become important if your data changes and you do backup daily.

Most storage provider worth their salt would be RAID protected, we have that as well.

Check out the plans and sign up now!

New customers who signed up for our VPS are automatically added to this portal. Existing dedicated server, colocation and VPS customers that signed up before the portal was setup will be migrated into the portal as  payment becomes due.

With this portal, you can

• Maintain and update you information with us.
• View the services you have with us, the period and the due date
• Get a copy of the invoices and record of transaction
• Send support request and questions.

We believe that  with this support portal in place we can better manage all the support tickets and services in one place. Also with this system in place, it has allowed us to start hiring more people into the sales and support team.

If there is any suggestion for improvement, please send us an email or leave a comment. Looking forward to serve you better.

With this service you can monitor your website, web server, vps or dedicated server from multiple worldwide locations.

You can receive downtime alerts via email or buy credit to receive via SMS text message on your mobile.

Other features includes

• Selectable monitoring interval between 1 – 60 mins
• Manage multiple servers, websites and ports
• Advanced monitoring options
• Unlimited email contacts
• Unlimited SMS contacts (per message fee applies)
• Customizable public report

Sign up for a FREE trial now!

Lesser known however, but also causing the same inability to visiting websites hosted outside of China, is the fact that some sites actively blocked China IPs. The reason for doing so varies from site to site, common ones includes

• blocking as a result of past spammers using the same IP or IP range
• using a block list compiled by someone (that may be outdated)
• excluding users from certain locations deem undesirable

A similar related problem is with IPs listed as spam host on RBL (real time black hole list) sites like SpamCop. When an IP is listed, sending email to a server using the list will either reject or drop the email.

It can be frustrating when to learn that your IP has been banned. It had happened to me a few times this week with a few sites. On the one hand, I was angry because I was banned through no fault of mine. I know I’m taking it too personally, it was not me, but anyone using the same IP or IP range that I had. On the other hand, I was reminded that one of our business goal is to help people and businesses to deal with challenges of hosting in China and this was one of it.

While banning IP is a situation not unique to China, it is common. We had dealt with a fair number of situations of banned server IP to know what to do and what works. Where many China providers will tell the customer “tough luck”, we went out of our way to help solve the problem.

Existing and future potential customers, let us know if you have a server IP banned and need our assistance.

We are very excited to launch our VPS (virtual private server) service in China. VPS in China is something we had been planning for a while but held back due to unfavorable conditions. More than just buying a server and install the software, we actually put in place relationships that finally make it the more stable operationally to offer this service.

While VPS is common place and cheaply available in many parts of the world, launching VPS in China has its unique set of challenges that had obstructed VPS introduction and growth. One of the challenges is the ability to obtain more than one IP assigned to one server. (More on this and other challenges on this blog in future.)

As part of the launch, we are allowing a period of beta test to stress test the servers and to fill up the bandwidth. If you like to be included in the beta test (free! until the price is finalized), send us a note now. Our preference is for potential customers with need a China based VPS. So in your note, be sure to let us know what you are planning to use the VPS for.

The regulation in China is rather stringent, especially with web content and every website is required to be registered. A rotten egg in the VPS could result in the entire VPS being shut down. To protect all users on the VPS, we would be taking extra steps to know what goes onto the VPS.

But, do not let us frighten you, if you have a requirement and a VPS could meet that requirement, be sure to check us out. Put us alongside other competitors (not that many anyway). We are quite sure you wouldn’t be disappointed.

See you on our VPS!